- 01
A call comes in
Customers call your Gatekeep number, or your existing number forwards to it. Numbers on your allow list ring straight through; blocked numbers are hung up on.
- 02
A quick challenge
Callers hear your greeting and one short question you choose — for example, "What's the name of the town you're calling from?"
- 03
The answer is scored
Gatekeep checks the answer against the replies you accept, looks for scripted sales phrases, and counts repeated failures. The result is a bot score from 0 to 100.
- 04
People go to people
Callers under your threshold are forwarded to your team's number, with a backup line and opening hours.
- 05
Bots go to your bot
Suspected machines talk to your AI agent. It answers only from the facts you give it, never transfers and never takes orders.
- 06
Everything is logged
Each call shows the verdict, score, reasons and full transcript, plus a weekly summary by email.