Legal

Terms of Service

Last updated September 26, 2026.

1. The service

Gatekeep provides inbound call screening, an AI answering agent and related tools ("the Service") to businesses.

2. Accounts

You are responsible for your account, the phone numbers you connect and the information you give your AI agent.

3. Acceptable use

  • Use the Service only for lawful purposes and in line with call-recording and consent laws where you operate.
  • Do not use the Service to place outbound spam or to harass callers.

4. Billing

Plans are billed monthly after any free trial. Extra minutes, if enabled, are added to your next bill. Payments are processed by our reseller, Paddle, who is the merchant of record.

5. Cancellation

You can cancel any time; access continues until the end of your paid period.

6. Disclaimers

Screening is automated and may occasionally misclassify a caller. The Service is provided "as is" without warranties to the extent permitted by law.

7. Liability

Our total liability is limited to the amount you paid in the 12 months before the claim.

8. Contact

Questions: hello@gatekeepnow.com